We add chlorine to the finished as a disinfectant, as required by the New York State Department of Health.

There can be several reasons for this. Frequently, low pressure throughout the house may be an indication that the pressure regulator is malfunctioning or needs replacing. Often times if installed, a house filter may become clogged or a water softener may not be functioning correctly. If pressure is low in one particular sink, chances are that the water saver or strainer located in the faucet is clogged with sediment. On a larger scale there could be a water main break within your service area of fire department activity.

By calling the Water Department at 914-366-5103. Please provide the service address, the date of closing or transfer of ownership, name of the new owner/renter. There will be a $20 final reading fee added to the bill.

When purchasing property, it is important that all matters regarding water, sewer and sanitation charges to the property are finalized with the seller. This will ensure that no unnecessary charges will be passed onto a buyer.

There is a leak indicator on the face of your water meter. This black triangular dial should not be moving if all the water is off in the house. However, if the dial is spinning, look for the source. Typically, it is a leaky faucet, a running toilet, a broken sprinkler head or there is a leak in the irrigation line.

Homeowners can also keep track of their daily/weekly/monthly water consumption by recording readings found on the top of the meter head. Simply subtract the numbers to track how many cubic feet are being consumed during a particular time period.

If your meter is not located in the house because you have a meter pit near your street shut off, due to lack of assess, please call the Water Department at 366-5103, to assist in monitoring for a leak.